Pet Policy

It is governed by Mexican law, under a Dog-Friendly concept (Only Dogs), so access to pets of other species is not allowed.

  • Only dogs with a maximum weight of 15 kilos and a maximum of two dogs per room are allowed.
  • The stay with pets has an additional cost of $500 MXN per pet per stay.
  • Putting a leash on the dog in all common areas is necessary.
  • The owner is the sole responsible for cleaning, collecting and disposing after their dog.
  • Pets are not allowed to stay alone inside the room.
  • The guest is responsible for covering any partial or total damage to the facilities, furniture, amenities, and linens, as well as damage to third parties.
  • The guest agrees to accept and sign this policy and to leave as a guarantee deposit in the amount of $1000 MXN.

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⚠️ FRAUD ALERT ⚠️

We have detected that someone is impersonating Olas Altas Suites and making fake reservations while charging guests fraudulently.

❌ These reservations are NOT associated with our hotel.

To avoid being scammed, please book ONLY through our official channels:
🌐 www.olasaltassuites.com
📧 Email: reservations@olasaltassuites.com
📞 Phone: +52 322 104 3278

If you were contacted by any other source, please verify with us directly.
Your safety is our priority.